Press-One | Subscription Summit
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Project Info

Project Description

Press-One provides multi-channel, customer service support with a focus on subscription based industries. Now in our 27th year, Press-One has performed as the primary customer service vendor for USA TODAY, New York Times and dozens of other daily newspapers nationwide. Press-One has recently created customized support and overflow solutions for several subscription box companies resulting in a marked increase in CSAT scores, faster response times, higher conversion rates and increased customer retention. Press-One’s Colorado based contact centers allow customers to communicate via telephone, email, web-chat and SMS text messaging. Our PCI certified facilities ensure the highest levels of security. Press-One’s agent force are experts at ZenDesk, Magento, SalesForce and other well known CRM platforms. For the best in customer support, Press-One!